Privacy Policy

1. Introduction

At TriadSecDev, we take your privacy seriously. This privacy policy explains how we collect, use, and protect your personal information when you use our website (triadsecdev.online), dashboard, and associated anti-cheat services. By using our platform, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

• Account Information: Email address, username, and password hash when you register for an account.
• Profile Information: Avatar, display name, and optional contact details you provide.
• Hardware Identifiers (HWID): Unique hardware signatures collected through our anti-cheat kernel driver for license validation and breach detection.
• Usage Data: Login timestamps, IP addresses, browser user-agent strings, and interaction logs within the dashboard.
• Support Communications: Messages, ticket attachments, and correspondence sent through our contact and support systems.
• Anti-Cheat Telemetry: Process call-stacks, DLL injection logs, and cheat detection events — collected only on breach and stripped of personally identifiable game content.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our anti-cheat services and dashboard functionality.
• To authenticate users, validate hardware licenses, and prevent unauthorized access.
• To detect, investigate, and prevent cheating, fraud, and other unauthorized behavior.
• To communicate with you regarding service updates, support tickets, and security notices.
• To comply with legal obligations and enforce our terms of service.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

• Service Providers: Third-party hosting and infrastructure providers (e.g., Supabase for database and authentication) that process data on our behalf under strict contractual agreements.
• Legal Requirements: When required by law, court order, or governmental regulation.
• Protection of Rights: To enforce our terms, protect our rights, property, or safety, or the rights of our users.

5. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. Anti-cheat forensic logs are retained for a period of 90 days unless a breach is identified, in which case logs may be retained longer for investigation. You may request deletion of your account and associated data by contacting our support team.

6. Data Security

We implement industry-standard security measures including encryption at rest and in transit, role-based access controls, regular security audits, and kernel-level integrity checking. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict certain processing activities.
• Withdraw consent at any time where processing is based on consent.
• Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at the address below.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of material changes via email or a notice on our platform. Continued use of our services after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us through our support portal at triadsecdev.online/support.